Privacy & Transparency

Privacy Policy

Your privacy matters to Whole Health Care Center. This policy explains how we collect, use, store, and protect information submitted through our website.

Effective Date: August 7, 2026

Introduction

Welcome to Whole Health Care Center ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online forms.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We only collect personal information that you voluntarily provide through our website.

  • Full Name
  • Email Address
  • Phone Number (if provided)
  • Information submitted through our contact form
  • Any details you include in your message

We also collect limited non-personal information through website analytics, such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • General geographic location
  • Website performance data

This information helps us improve our website and user experience.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries
  • Answer questions about our services
  • Communicate with you regarding your request
  • Improve our website and services
  • Monitor website performance through analytics
  • Maintain the security of our website

We do not sell or rent your personal information.

Website Analytics

Our website uses analytics tools to better understand how visitors use our website.

Analytics data is collected in an aggregated format and is used to:

  • Improve website performance
  • Understand visitor behavior
  • Optimize website content
  • Enhance user experience

Analytics information does not identify you personally.

Information Sharing

We respect your privacy.

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.

Your information is only used to respond to your inquiries and operate our website.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Measure website traffic
  • Enhance the browsing experience

Most web browsers allow you to manage or disable cookies through your browser settings.

Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw your consent for future communications where legally permitted

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Address Whole Health Care Center
103-9140 Leslie Street
Richmond Hill, ON L4B 0A9
Canada
Phone 647-801-3928

We are committed to protecting your privacy and responding to your questions promptly.